隱私政策



Effective Dare: January 1, 2015

Yorokol.hk ("us", "we", or "our") operates the shop and the website(hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge the collection, use, and disclosure of information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or could be reasonably linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified, meaning information that cannot identify you or be reasonably linked to you. Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact Details: Includes your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: Includes credit card, debit card, and bank account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.

  • Account Information: Includes your username, password, security questions, preferences, and account settings.

  • Transaction Information: Includes items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transaction history.

  • Communications with Us: Includes information you provide when communicating with us, such as when submitting inquiries to customer support.

  • Device Information: Includes information about your device, browser, or internet connection, your IP address, and other unique identifiers.

  • Usage Information: Includes information about your interaction with the Services, such as how and when you browse or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from You: For example, when you create an account, visit or use the Services, contact us, or otherwise provide us with your personal information.

  • Automatically through the Services: For example, from your use of our products or services, from your device when you visit our website, or through cookies or similar technologies.

  • From our Service Providers: For example, when we engage them to provide specific technical services or to collect or process your personal information on our behalf.

  • From our Partners or other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us or the type of Services used, we may use your personal information for the following purposes:

  • Providing, Tailoring, and Improving the Services: We use your personal information to provide the Services, including fulfilling contracts you enter into with us; processing your payments; completing your orders; remembering your preferences and items of interest; sending account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging shipping; assisting with returns and exchanges; enabling you to post reviews; and personalizing your shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better tailor and improve the Services.

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages via email, text message, or postal mail, and displaying online advertisements for products or services on the Services or other websites based on your previous purchases, products added to your cart, or other activities using the Services.

  • Security and Fraud Prevention: We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, and take action against possible fraudulent, illegal, unsafe, or malicious activities; protect public safety; and keep our Services secure. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other login details with anyone.

  • Communicating with You: We use your personal information to provide customer support, respond to your requests, provide effective service, and maintain our business relationship with you.

  • Legal Reasons: We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, and to investigate or participate in civil discovery, potential or actual litigation, or other adversarial proceedings, as well as to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • Sharing with Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).

  • Sharing with business and marketing partners to provide marketing services and display advertisements to you. For example, we partner with third-party services via Shopify to support personalized advertising based on your online activities across different merchants and websites. Our business and marketing partners will use your information according to their own privacy statements. Depending on your location, you may have the right to request that we not share your information for targeted advertising and marketing content based on your online activities across different merchants and websites.

  • When you direct, request, or otherwise consent to us disclosing certain information to third parties (e.g., for product shipping or using the Services via social media widgets or login integrations).

  • Sharing with our affiliates or other members of our corporate group.

  • In connection with a business transaction (e.g., a merger or bankruptcy), to comply with any applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce any applicable Terms of Service or policies, and to protect or defend the Services, our rights, or the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, and Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify and possibly third parties located outside your country of residence to provide and improve the Services. Additionally, to protect, expand, and improve our business, we use certain enhanced features provided by Shopify that combine data and information from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify will be responsible for processing your personal information, including responding to requests you may make regarding your rights related to the use of your personal information. To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights related to your personal information here: Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you navigate to a website not affiliated with or controlled by us, we recommend that you review that website's privacy and security policies, as well as its other terms and conditions. We are not responsible for and do not guarantee the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found there. Information you provide in public or semi-public forums (including information you share on third-party social network platforms) may also be visible to other users of the Services and/or users of that third-party platform, and our or the third party's use of that information is unrestricted. Providing such links does not imply our endorsement of the content on such platforms or their owners or operators, unless otherwise disclosed within the Services.

Children's Data

The Services are not intended for children, and we do not knowingly collect any personal information from children below the legal age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request deletion of that information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we have "shared" or "sold" (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Information Security and Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "complete security." Additionally, information you transmit to us may not be secure during transmission. We recommend that you not send sensitive or confidential information to us through unsecure channels.

How long we retain your personal information depends on various factors, such as whether the information is needed to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and apply only in specific circumstances, and in certain cases, we may be permitted by law to deny your request.

  • Right to Access/Know: You may have the right to request access to the personal information we hold about you.

  • Right to Delete: You may have the right to request the deletion of personal information we maintain about you.

  • Right to Correct: You may have the right to request correction of inaccurate personal information we maintain about you.

  • Right to Data Portability: In certain circumstances and subject to specific exceptions, you may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.

  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option provided in the email. Even if you opt out, we may still send you non-promotional emails related to your account or orders.

You may exercise any of the above rights by using the specific methods provided through the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have (including rights related to data processed by Shopify), please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of the above rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf and may require you to verify your identity directly with us. We will respond to your request promptly as required by applicable law.

Complaints

If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. Depending on where you reside, you may have the right to appeal our decision using the contact details below or file a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will do so based on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by competent UK authorities (as applicable), unless the data is being transferred to a country deemed to have an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Contact Information

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights you may have, please:

  • Whatsapp: +852 55842923

  • Email: yorokol.hk@gmail.com